For your convenience, we offer several options for paying your water bill:
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is a convenient automatic payment service. You can pay your GCWW bill automatically each quarter without writing a check. Your GCWW account balance is paid automatically from your checking account with our secure process. If you have a GCWW on-line account, login and click on the AutoDebit Enrollment link in the right hand column. Follow the simple instructions to get enrolled. Visit our
web site for details.
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Online payment is available 24 hours a day, 7 days a week. Pay online by Electronic Check, MasterCard or Visa credit/debit card from our
web site.
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Our
Interactive Voice Response (IVR) system is available 24 hours a day, 7 days a week. Pay by MasterCard or Visa credit/debit card over the telephone by dialing 513-591-7700.
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BillPayer 2000 automated bill payment services are available. Please call 513-358-7744 for more information on this service.
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Mail your check or money order to GCWW, P.O. Box 742505, Cincinnati, Ohio 45274-2505.
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Our
night deposit box at 4747 Spring Grove Avenue, Cincinnati, Ohio 45232 is available for after-hours dropoff.
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Pay in person by cash, check, money order or with MasterCard and Visa credit/debit cards at one of the following locations:
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Our Spring Grove Avenue location, 7:30 am to 5:30 pm, Monday through Friday
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The City Treasurer's Office at Cincinnati City Hall, 801 Plum Street, 8:00 am to 5:00 pm, Monday through Friday
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The City of Mason Municipal Center, 6000 Mason-Montgomery Road, 8:00 am to 4:30 pm, Monday through Friday. A drop box is also located in front of the Center for after-hours payment.
If your water service is turned off or in jeopardy of being turned off, please DO NOT mail your payment or place it in the night deposit box. Please make your payment in person for immediate receipt. If you have any questions about your bill, call us at 513-591-7700.
