For your convenience, we offer several options for paying your water bill:
allows you to receive e-bills, view statements, and schedule payments online! No more paper bills! For details and to sign up, visit MyCheckFree.com. Enrollment for e-bills may also be available through your Bank or Credit Union website.
is a convenient recurring automatic payment service. Visit our web site for details.- Online payment is available 24 hours a day, 7 days a week. Make single payments by Electronic Check, MasterCard or Visa credit/debit card from our web site.
- Our Interactive Voice Response (IVR) system is available 24 hours a day, 7 days a week. Pay by MasterCard or Visa credit/debit card over the telephone by dialing 513-591-7700.
- Mail your check or money order to GCWW, P.O. Box 742505, Cincinnati, Ohio 45274-2505. Note, DO NOT mail your payment if your service is disconnected or in jeopardy of being disconnected.
- Our night deposit box at 4747 Spring Grove Avenue, Cincinnati, Ohio 45232 is available for after-hours drop off. Please allow one full business day for payment to post when using the night deposit box. Note, DO NOT use the night deposit box if your service is disconnected or in jeopardy of being disconnected.
- Pay in person by cash, check, money order or with MasterCard and Visa credit/debit cards at one of the following locations:
1) Our 4747 Spring Grove Avenue location, 7:30 am to 5:30 pm, Mon-Fri
2) The City Treasurer's Office at Cincinnati City Hall, 801 Plum Street, 8:00 am to 5:00 pm, Mon-Friday
3) The City of Mason Municipal Center, 6000 Mason-Montgomery Road, 8:00 am to 4:30 pm, Mon-Fri. A drop box is also located in front of the Center for after-hours payment.
If your water service is disconnected or in jeopardy of being disconnected, please DO NOT mail your payment or place it in the night deposit box. Please make your payment in person, online, or by phone (513-591-7700) for immediate receipt. If you have any questions about your bill, call us at 513-591-7700.
